Support Center

How do I track my travel expenses?

WalleTrip makes it easy to track your expenses:

• Tap the "+" button to add a new expense
• Use the camera to scan receipts automatically
• Choose from multiple currencies
• Add notes and categories to organize your spending

How does receipt scanning work?

Our advanced OCR technology automatically extracts information from your receipts:

• Take a photo of your receipt
• WalleTrip automatically detects the amount, date, and merchant
• Review and confirm the details
• Your expense is saved instantly

What currencies does WalleTrip support?

WalleTrip supports all major world currencies with automatic conversion rates updated daily. You can:

• Add expenses in any currency
• View totals in your home currency
• See real-time exchange rates
• Track expenses across multiple countries

How do I upgrade to Lifetime Premium?

To unlock all premium features:

• Open the app and go to Settings
• Tap "Upgrade to Premium"
• Choose the Lifetime Premium option for just $2.99
• Complete your one-time purchase

Your premium access is linked to your Apple ID and works across all your devices forever!

What's included in Lifetime Premium?

Lifetime Premium ($2.99 one-time purchase) includes:

• Unlimited trips and expenses
• All currency support
• Advanced receipt scanning
• Cloud sync across devices
• Export reports in multiple formats
• Priority support
• All future features included
• Pay once, use forever - no subscriptions!

How do I restore my purchase?

If you've already purchased Lifetime Premium:

• Go to Settings
• Tap "Restore Purchases"
• Sign in with the same Apple ID you used to purchase
• Your premium features will be restored instantly

Is my data safe?

Absolutely! We take your privacy seriously:

• All data is encrypted end-to-end
• We never sell your personal information
• Cloud sync is optional and secure
• You can delete your data at any time

Can I export my expense reports?

Yes! Lifetime Premium users can export their data in multiple formats:

• PDF reports
• Excel spreadsheets
• CSV files
• Email reports directly from the app

The app is crashing or not working properly

Try these steps:

• Make sure you have the latest version of WalleTrip
• Restart your device
• Check that you have a stable internet connection
• If the problem persists, contact us at jaccoperetz@gmail.com

My receipts aren't scanning correctly

For best results:

• Ensure the receipt is well-lit and flat
• Position the entire receipt within the camera frame
• Avoid shadows and glare
• You can always edit the scanned information manually